Staff workspace
Know what needs attention first
Attention queues and personal task lists put the most urgent patients at the top, with email notifications when something changes.
Staff loginBuilt for clinic teams
Clinic operations and patient coordination, in one workspace.
VIVEDesk brings scheduling, patient workflows, communication, and follow-ups together, so your team always knows who needs what next.
Are you a patient? Sign in to your portalapp.vivedesk.com/pipeline
Patient pipeline
24 active patients · 2 locations
New inquiry4
MCMaya Chen
Consult requested
Self-bookedTBTheo Brooks
Callback today
Intake3
JEJordan Ellis
Forms 3 of 4 done
PortalLFLena Fischer
Awaiting history
Features
Everything your front desk and care team touch, connected.
Stop stitching together calendars, spreadsheets, and inboxes. VIVEDesk gives every role a shared view of the patient.
Patient profiles and pipeline
Every patient has a complete profile, and the pipeline shows exactly which stage they are in, from first inquiry to ongoing care.
Scheduling across locations
Provider calendars, multiple locations, and patient self-booking keep your schedule full without the back-and-forth.
Patient portal
Patients manage appointments, send messages, complete intake forms, and track shipments in one place.
Care plans and follow-ups
Build care plans and coordinate recurring follow-ups so no patient slips through the cracks.
Refills and shipments
See which refills are coming due and where every shipment is, without leaving the patient record.
Tasks and attention queues
Staff tasks, attention queues, and email notifications surface what needs action today.
Growth reporting
Monthly patient-growth reporting and estimated annualized membership value show how your clinic is trending.
How it works
One connected flow for your team's whole day.
Each step hands off to the next, so the right person picks up the right patient at the right time.
- 01Book
Patients book, staff confirm
Self-booking and provider calendars fill the schedule across every location. New patients land in the pipeline automatically.
Front desk
- 02Intake
Forms arrive before the visit
Patients complete intake in the portal. Staff can see what is still missing and follow up from the attention queue.
Patients + staff
- 03Care
Care plans guide the work
Providers set the plan. Refills, shipments, and tasks are tracked against it, with email notifications when something needs a hand.
Providers + care team
- 04Follow up
Nothing slips through
Recurring follow-ups are scheduled from the plan, and monthly reporting shows how your patient base is growing.
Managers
Product
A workspace for your team. A portal for your patients.
Staff see what needs action. Patients see what comes next. Both stay in sync.
Patient portal
Give patients a clear next step
Appointments, messages, intake forms, and shipment tracking, all in one simple place your patients can reach anytime.
Patient portal sign-inProduct previews use fictional sample data.
FAQ
Questions, answered.
Can’t find what you’re looking for? Reach out through the demo form and we’ll get back to you.
Who is VIVEDesk for?
VIVEDesk is built for clinic owners, managers, and staff who want scheduling, patient workflows, communication, and follow-ups in a single workspace.
I’m a patient. Where do I sign in?
Use the patient portal sign-in to view appointments, message your care team, complete intake forms, and track shipments.
Where does my clinic team log in?
Staff sign in through the staff login. Access is managed by your clinic.
Does it support multiple providers and locations?
Yes. VIVEDesk includes provider calendars and multi-location scheduling, and patients can book their own appointments.
How does VIVEDesk help with follow-ups?
Care plans drive recurring follow-ups, while staff tasks, attention queues, and email notifications make sure the right person acts on time.
What reporting is included?
Monthly patient-growth reporting and an estimated annualized membership value, so you can see how your clinic is trending.
How do we get started?
Request a demo and we’ll walk you through VIVEDesk with your clinic’s workflow in mind.
Request a demo
See VIVEDesk with your clinic in mind.
Tell us a little about your team and we’ll set up a time to show you around.
- A walkthrough tailored to your clinic’s workflow
- See the staff workspace and patient portal side by side
- Get answers on setup for your providers and locations